Terms & Conditions
Please see our Booking Policy for information specific to Bookings, including Lateness, Re-Scheduling, Cancelations, Health Waiver requirements, no-show fees and more.
Please see our Privacy and Cookie Policies to understand how your data is handled.
Important! Before any treatment can be provided, new clients must complete the Health Waiver form they will have been sent via. email at the time of booking. If for some reason this wasn't received, please fill out the form here: https://forms.wix.com/r/7147307635174277735, and contact us via. the Contact page to let us know. You can also find a pdf copy in our Policies/Forms page.
If you are an existing client and have already completed the Waiver, it is still important to contact us with any changes to your health or have had other injectable treatments recently. We recommend skimming through the PDF waiver in the Policy page before each treatment just to be sure if any questions apply to you.
Disclaimer
Please be aware that results and benefits may vary from patient to patient taking into consideration factors such as age, lifestyle and medical history
Follow-Ups
Botox®- If any further treatment is required at follow up there is no charge.
It is the client’s responsibility to ensure a follow-up is possible within 2-3 weeks of the initial treatment. Please voice any concerns about availability as soon as possible to avoid being too late for a follow-up to take place.
Age Requirements for Treatments
Treatments involving injectables will only be provided to persons of the age of 18 or over, and who meet additional health criteria as collected via the Health Waiver form.
The only treatments that can be provided to persons of the ages 16 and 17 are facials and pedicures.
Any persons under the age of 16 will not routinely be allowed in the clinic. Please email beforehand to check suitability.
Keeping your contact details up to date
It is the client’s responsibility to let us know of any change in contact details or in letting us know alternative ways to contact.
Covid and other Vaccines
All clients must notify us immediately if at any time prior to their appointment (at least 2 weeks) they begin to feel unwell or display any COVID-19 symptoms. Normal cancellation/rescheduling terms & conditions apply, see our Booking Policy. You must be free from any symptoms and at least 2-4 weeks respectively once recovering before returning for treatment.
You must leave at least 2 weeks either side of any vaccine or booster. (This includes flu vaccines). It is your responsibility to ensure these do not clash and the same rescheduling terms and conditions apply.
Pre/Post Treatment Information
Please see our Booking Policy for basic information. You will also receive further information before, during and after your treatment, as we try to be as informative and transparent about your treatment plan as possible.